Heather C. Jacobson is Vice President of Operations at Axiom Advice & Counsel, where she leads strategic operations with a focus on enhancing efficiency and leveraging technology to deliver a superior client experience. Her background combines deep expertise in legal operations consulting, technology implementation, and financial management to transform legal service delivery.

With extensive experience in advising corporate legal departments, Heather enables the client service delivery at Axiom Advice & Counsel through a 'digital-first' approach for the firm's enablement, development of products and services in models that make sense for the firm's corporate clients, and implementation of scalable service delivery frameworks. Her holistic approach ensures that the firm's operational improvements and strategic approach in the market align with clients' broader business objectives. 

Heather's experience spans multiple leadership roles at prestigious consulting and legal technology firms. Before joining AA&C, she served as Senior Manager of Law Department Consulting at Deloitte, Practice Lead for Law Department Consulting at UnitedLex Corporation, and Director of Law Department Consulting at Huron. Throughout her career, she has demonstrated exceptional ability in helping organizations optimize their legal operations while maintaining high-quality standards and cost controls.